First, verify that you are looking in the correct city. You may often discover that a particular subdivision is not in the city you think, especially if it’s close to the border or is located in more than one city. If you are still unable to locate the subdivision, use the “Report Location” link on the Agent Insight website which is located on every city page. You will find a form that takes about a minute to complete and submit. We can then add the subdivision and will email you back once this has been resolved.